A 10-minute conversation saved $12 million
by Colin Paris A call comes through on my tablet. It’s a familiar digital voice letting me know that one of GE’s power generation turbines installed at a utility customer’s power plant was experiencing a change in its operating profile. This change was causing a critical part to wear more rapidly than usual. It would not necessarily cause a problem today, explains the caller, or even in the coming months. But further down the line, it could become an issue that would reduce the overall performance of the power plant and lead to more expensive repairs. That voice on the other end of the line is not a human operator. It is the turbine’s Digital Twin, an exact digital replica of the physical machine built with artificial intelligence algorithms that allow it to see, think and act just like human beings do. In my ten- minute conversation with this Digital Twin, we figure out a solution that would save $12 million for the customer with a simple adjustment in how the turbine operates. The drop-off in performance and higher repair costs will be avoided thanks to a few simple changes the Twin itself recommended based on its assessment of historical data, other turbines in this fleet, and its deep knowledge of the physical stress on the turbine in question. The Internet ushered in the world of connectedness on a level no one had previously imagined. Today, that connectedness has spread from human-to-human, to human-to-machine, to machine-to-machine, and we’ve given it a new name – the Internet of Things. We see the IoT in the home, when we talk to Amazon Echo’s Alexa or to Google and ask them for information or to perform a simple task. To understand those questions and requests, Alexa uses a dictionary that is gained from […]