In the ‘age of AI,’ what does it mean to be smart?
As artificial intelligence gets better at predicting human behavior, a business psychologist encourages people to strengthen the uniquely human skills that machine learning has yet to tap. Tomas Chamorro-Premuzic has written, I, Human: AI, Automation, and the Quest to Reclaim What Makes Us Unique (Harvard Business Review Press). He explains why some AI algorithms model humanity as a simple species, how attention has become commoditised, and why the right questions are now more valuable than the right answers. Why did you write this book, now? I’m a professor of business psychology at Columbia University and UCL [University College London] and the chief innovation officer at ManpowerGroup. I, Human: AI, Automation, and the Quest to Reclaim What Makes Us Unique is a book about the behavioural consequences or impact of artificial intelligence, including the dark side of human behaviour and what we should do to upgrade ourselves as a species. The book is written at a time that, in my view, could only be described as the AI age. Humans have always relied on technological inventiveness and innovation to shape their cultural and social evolution. Now, even the wider public is talking about things like ChatGPT and other conversational interfaces, and the tech giants are described mostly as data companies and as algorithmic prediction businesses. The book was very much written in the midst of the AI age, or under the influence of AI, because I wrote the bulk of this at the height of the pandemic when we had very little physical interaction or contact with other people outside of our nuclear families. This means I was heavily influenced by hyperconnectedness and the datafication of me. Everything I did was being datafied and subjected to the predictive powers of AI during 2020 and 2021. I can’t say that there won’t be a better era […]